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Customer Satisfaction Survey Template

Please help us improve our products/services by completing this questionnaire.

Would you recommend this company to a friend or colleague?

Yes

No

Maybe

Other:

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Overall, how satisfied or dissatisfied are you with our company?

Very satisfied

Somewhat satisfied

Somewhat dissatisfied

Very dissatisfied

Neither satisfied nor dissatisfied

Clear selection

Part 2/4: Service/Product Assessment

Which of the following words would you use to describe our products/services? Select all that apply.

Reliable

High quality

Useful

Good value for money

Unique

Overpriced

Ineffective

Poor quality

Unreliable

Impractical

Other:

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How would you rate the quality of the website? (from 1 to 10)^*

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Part 3/4:Customer Care

How responsive have we been to your questions or concerns about our products/services?

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At what email address would you like to be contacted?

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Part 4/4: Additional Feedback

Do you have any other comments, questions, or concerns?

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