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Customer Satisfaction Survey Template
Please help us improve our products/services by completing this questionnaire.

Would you recommend this company to a friend or colleague?

Would you recommend this company to a friend or colleague?

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Overall, how satisfied or dissatisfied are you with our company?

Overall, how satisfied or dissatisfied are you with our company?

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Part 2/4: Service/Product Assessment

Which of the following words would you use to describe our products/services? Select all that apply.

Which of the following words would you use to describe our products/services? Select all that apply.

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How would you rate the quality of the website? (from 1 to 10)*

How would you rate the quality of the website? (from 1 to 10)*

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Part 3/4:Customer Care

How responsive have we been to your questions or concerns about our products/services?

How responsive have we been to your questions or concerns about our products/services?

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Extremely responsive
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Somewhat responsive
Not so responsive
Not at all responsive
Not applicable
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At what email address would you like to be contacted?

At what email address would you like to be contacted?

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Part 4/4: Additional Feedback

Do you have any other comments, questions, or concerns?

Do you have any other comments, questions, or concerns?

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